Terms & Conditions

These terms apply to the visa assistance services offered on ChinaKaVisa.com ("we", "us"). By creating an account or submitting an application you agree to them.

1. Our service

We help Indian travellers apply for the China Business (M) Visa: we check your documents, prepare your covering letter, fill and file your visa application online, track its progress and give you the documents needed at the visa centre. We are a private service provider and are not affiliated with the Embassy or Consulates of the People's Republic of China, the Chinese Visa Application Service Center or any government authority.

What the service fee covers: one visa application — document checks, the covering letter, filling and filing the visa application online, status tracking, the document pack after approval, and re-applications until approved. All documents are collected online; no physical documents or printed photos are needed.

What it does not cover: government visa fees; physical submission of your passport at the visa centre and collection of your passport/visa (available on request at an extra charge, agreed separately); the optional invitation assistance service; and travel, tickets or hotel bookings.

Each application is for one visa for one traveller. You may have several applications in progress at the same time.

2. Visa decisions

The decision to grant or refuse a visa, its validity and number of entries are made solely by the Chinese authorities. We cannot guarantee that a visa will be granted or the time it will take.

3. Fees, re-applications and refunds

• Our service fee is ₹1,999 per visa application, inclusive of all taxes, payable online when you submit your application.
• For single-entry visas only, you may choose our invitation assistance service for an additional ₹500. For double-entry and multiple-entry visas, you must provide your own invitation letter, inviter's ID and business license.
• If the visa is rejected, you may choose either: (a) re-application — we re-apply on your behalf at no additional service charge, as many times as needed until the visa is approved (no refund applies once you choose this); or (b) withdrawal — we close the application and refund everything you paid us, including the ₹500 invitation assistance service if taken.
• Refunds are made to the original payment method, usually within 5–7 working days of the withdrawal.
• Government / application charges are not included. The online application fee is ₹0. The government visa fee is payable by you only after the visa is approved, directly at the visa centre: Single entry ₹2,900; Double entry ₹4,400; Multiple entry · 6 months ₹5,900; Multiple entry · 12 months ₹8,800; urgent processing an additional ₹1,800. These amounts are set by the authorities and may change.
• Travel and any other third-party costs are not included and are paid by you directly.
• Payments are processed securely by Razorpay. We do not store your card or bank details.

4. Your responsibilities

• All information and documents you provide must be true, complete and belong to the applicant.
• You must hold a passport valid for at least 6 months with at least 2 blank visa pages.
• Your date of arrival in China must be at least 1 month after the date of application.
• You must provide a blank page of your business letterhead, and print, sign, stamp and upload the covering letter we prepare for you. We file your application after receiving it.
• You are responsible for attending the visa centre in person when required, including for fingerprinting.
• Providing false or misleading information may lead to refusal of the visa and cancellation of our service without refund.

5. Documents for download

Documents prepared for your submission become available in your account after the service fee is paid. They are for the applicant's personal use only.

6. Limitation of liability

Our liability is limited to the service fee paid for the application concerned. We are not responsible for losses arising from visa refusals, delays, changes in government rules, or travel bookings made before a visa is issued.

7. Governing law

These terms are governed by the laws of India. Courts at New Delhi shall have exclusive jurisdiction.

8. Contact

Questions about these terms: support@chinakavisa.com